Confirmed Service Customer
We had an oil change scheduled at 8am. Arrived at 7:53. Checked in. Was told it would be about an hour. Service was supposed to text when complete. At 9:17 the service had not begun. We were informed that they took someone else before us mistakenly. We were leaving to go out of town and had to reschedule our oil change. Very, very frustrated.
August V.
BOONVILLE,
IN
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Business Response
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